Freshservice vs osTicket
Description
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
osTicket
osTicket is a customer support and ticketing system designed to make it easy for businesses to manage and respond to service requests. With osTicket, you can streamline the process of receiving, track... Read More
Contact Info
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Year founded :
Not Available
+1 318-290-3674
Not Available
United States
Not Available
Features
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Customer Self-Service
Customizable Web Forms
Knowledge Base
Integration and Customization
Email Integration
Open Source Customization
Reporting and Analytics
Custom Reports
Real-Time Dashboard
Automations
Automatic Ticket Routing
Canned Responses
Ticket Management
Custom Ticket Queues
Centralized Email Support
Agent Collision Detection
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
Comparing undefined across companies
Trending data for
Showing for all companies over Max
Add to compare
Add similar companies
