Company Overview

About BIGContacts

BIGContacts Details

Founded

2006

Revenue

$4.8M

Team Size

2

What SIA Thinks

BIGContacts is a Customer Relationship Management (CRM) software designed to help small businesses manage their customer interactions more effectively. If staying organized and growing your customer relationships matters, BIGContacts offers a straightforward solution without the complexities that often accompany larger CRM systems.

With BIGContacts, you can keep track of your customer information all in one place, making it easy to access details like past interactions, upcoming follow-ups, and any other important notes or tasks. The system allows you to set reminders so you never miss a critical follow-up, helping to ensure that your customers feel valued and remembered.

One of BIGContacts' standout features is its ability to integrate with your email. This means you can manage your emails directly within the CRM, keeping your correspondence organized and linked to the correct customer records. Whether you're sending out a single email or a bulk campaign, you can manage it simply and effectively from within the platform.

Additionally, BIGContacts offers tools for managing sales pipelines, helping you to visualize where each prospect is in the buying process. This feature can provide insights into your sales activity, making it easier to prioritize your efforts and close more deals.

Another advantage is its customizable nature. The software allows you to tailor fields and layouts to match your specific business needs, ensuring you capture the information that matters most to your team.

Despite its robust feature set, BIGContacts is known for being user-friendly. Even if you don’t have a technical background, the intuitive design makes it easy to get started and incorporate into your daily workflow.

In essence, BIGContacts simplifies the process of managing customer relationships, allowing you to focus on what truly matters — growing your business and keeping your customers happy.

Pros and Cons

Pros

  • Efficient CRM
  • Customizable fields
  • Affordable pricing
  • Easy integration
  • User-friendly design
  • Simple interface
  • Affordable pricing
  • Email automation
  • Customizable fields
  • Contact management

Cons

  • Basic reporting
  • Occasional bugs
  • No mobile app
  • Support limitations
  • Limited features
  • Limited integrations
  • Basic reporting
  • No free plan
  • Limited scalability
  • No mobile app

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