Company Overview

About ClearlyRated

ClearlyRated Details

Founded

2003

Revenue

$4.1M

Funding

$1M

Team Size

43

What SIA Thinks

ClearlyRated is a straightforward and user-friendly platform designed for service-based businesses to enhance client satisfaction and employee engagement. Whether you're in accounting, staffing, or any other professional service field, ClearlyRated helps you collect, understand, and act on feedback from clients and employees. Essentially, it allows you to measure your service quality through reliable and easy-to-use surveys.

One of the stand-out features of ClearlyRated is its ability to provide detailed insights with minimal effort on your part. By integrating seamlessly into your current workflows, it captures feedback and converts it into clear, actionable insights. This means you can easily understand what’s working well and where improvements can be made, without having to sift through piles of data.

Another key benefit of ClearlyRated is its focus on both clients and employees, rather than just one or the other. Satisfied employees often lead to satisfied clients, and ClearlyRated makes it possible to keep track of both areas simultaneously. This comprehensive approach helps ensure that your business remains strong internally, which naturally extends to higher client satisfaction.

The platform also enables you to benchmark your performance against industry standards, so you can see how your business stacks up against others like yours. This can be a motivating factor for continuous improvement, knowing exactly where you stand among your peers.

In short, ClearlyRated takes the guesswork out of service quality improvement. It gives you the tools you need to understand what your clients and employees are saying, so you can make informed decisions to improve your business from the inside out. Whether your goal is to maintain high customer satisfaction, enhance employee engagement, or simply get a better understanding of your service performance, ClearlyRated offers a simple, effective way to get there.

Metrics History

7/22 - 6/24

Trending up by 5.2% this month
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Pros and Cons

Pros

  • Custom reports
  • Simple interface
  • Time-saving features
  • User reviews
  • Industry insights
  • User-friendly interface
  • Enhanced visibility
  • Time-saving features
  • Customizable options
  • Reliable data

Cons

  • Limited integrations
  • Pricey plans
  • Small database
  • Occasional updates
  • Learning curve
  • High cost
  • Restricted access
  • Inconsistent updates
  • Limited features
  • Steep learning curve

Reviews

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