Company Overview

About Community Phone

Community Phone Details

Founded

2018

Funding

$150K

Team Size

110

What SIA Thinks

Community Phone is a cloud-based software designed to seamlessly connect, manage, and enhance customer interactions for businesses of all sizes. With a focus on ease of use and affordability, it provides a practical solution for companies looking to improve their communication systems without the need for extensive technical expertise.

At its core, Community Phone offers a modern approach to traditional phone services by shifting them to the cloud. This means that your business can access and manage calls from anywhere, without being tied down to a physical phone line. The software includes features like call forwarding, voicemail, and automated greetings, ensuring your customers can always reach you. It also allows for number porting, so you can keep your existing phone number when making the switch.

Setting up Community Phone is straightforward, eliminating the typical headaches associated with configuring new technology. A simple installation process means you can get up and running quickly, making it an attractive option for businesses that can't afford to disrupt their operations.

Beyond basic call management, Community Phone provides useful analytics and reporting tools. You’ll have access to call logs and statistics to help you understand customer interactions better and make informed decisions about your communication strategy. This can lead to improved customer service and ultimately, greater satisfaction among your clients.

One of the standout features of Community Phone is its customer support. The company prioritizes helping you get the most out of the software, offering support to resolve any issues promptly. This ensures that even if you’re not tech-savvy, you have a reliable partner to assist you along the way.

Community Phone is a reliable, cost-effective solution for any business looking to streamline their phone communication processes. It brings the familiar functions of traditional phone systems into the cloud era, making it easier than ever to stay connected with your customers.

Metrics History

7/22 - 6/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Easy setup
  • Wide coverage
  • Simple billing
  • No contracts
  • 24/7 support
  • Easy installation
  • Friendly support
  • No contracts
  • Simple plans
  • Wide coverage

Cons

  • Higher costs
  • Limited features
  • No internet
  • No app
  • Basic phone only
  • Higher cost
  • Basic phones
  • No app integration
  • No text messaging
  • Limited features

Reviews

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