2007
$8.5M
18
Listen360 is a customer feedback software designed to help businesses understand and respond to their customers' needs more effectively. With Listen360, you can gather valuable insights from your clients through a streamlined feedback system. It's an intuitive solution that works seamlessly, allowing you to capture real-time feedback from your customers and identify trends that matter most to your business.
The software collects customer opinions and ratings, making it easy for you to see what your customers love about your services and where there's room for improvement. This feedback is then compiled into actionable data, presented in a clear and concise manner so you can make informed decisions to enhance customer satisfaction.
Listen360 isn't just about collecting data; it's about integrating this feedback into your everyday processes. It helps you prioritize client concerns, track the progress of your customer service initiatives, and even respond directly to customer feedback through the platform. This makes it simpler to address issues promptly and show your customers that their opinions are valued.
Another benefit of Listen360 is its ability to drive loyalty and retention by identifying your happiest clients. You can leverage this insight to encourage positive reviews and referrals, which are critical for growing your customer base. The platform also integrates smoothly with other business tools, so you can enhance your existing workflows without any hassle.
Whether you run a small business or manage multiple locations, Listen360 scales with you, offering a flexible way to keep the pulse on customer satisfaction and continuously improve. By harnessing the power of customer feedback, Listen360 helps you build stronger relationships with your clients and create a service experience that keeps them coming back.
7/22 - 4/24
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