Company Overview

About ScreenSteps

ScreenSteps Details

Founded

2003

Revenue

$600K

Team Size

15

What SIA Thinks

In today's fast-paced work environments, finding the right information quickly can make all the difference in productivity and job satisfaction. ScreenSteps helps streamline this process by making it easy to create, share, and manage your company's knowledge resources. Think of it as the centralized hub where your team can find clear, step-by-step instructions for the tasks they need to accomplish.

Using ScreenSteps, your team can easily capture and document workflows with text and images, making complex procedures simple to follow. Imagine your customer support team, sales staff, or even new hires being able to effortlessly access the information they need without having to ask around or sift through endless documents. With ScreenSteps’ user-friendly interface, creating these guides is just as easy as using them, allowing your experts to quickly document processes and get back to their primary tasks.

One of the standout features is the searchable knowledge base. Your team can type in a keyword or question and immediately pull up relevant articles and guides. This is especially helpful for support teams who need to respond to customer inquiries efficiently. No more digging through folders or endless scrolling—just quick, accurate answers at your fingertips.

Updates and edits to procedures are just as straightforward. If a process changes, you can easily update the guide, ensuring everyone has access to the most current information. There's no more worrying about outdated procedures causing errors or confusion.

For teams concerned about consistency and adherence to standards, ScreenSteps makes it easy to enforce uniformity. Everyone follows the same processes because everyone’s pulling from the same playbook.

In a nutshell, ScreenSteps is about making your team's day-to-day activities smoother by putting the right information in the right hands at the right time. It simplifies the way you handle internal documentation, helping everyone work more effectively and with greater confidence.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Easy to use
  • Time-saving features
  • Quick updates
  • Clear instructions
  • Consistent format

Cons

  • Limited customization
  • Support availability
  • Requires training
  • Learning curve
  • Higher cost

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