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Seekom iBex

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Company Overview

About Seekom iBex

Seekom iBex Details

What SIA Thinks

Seekom iBex is a comprehensive online booking and property management software designed to simplify operations for accommodation providers. Whether you run a hotel, motel, or a bed and breakfast, Seekom iBex provides an easy-to-use platform that integrates all the tools you need to manage your business efficiently.

One of the key features of Seekom iBex is its online booking system, which allows guests to book directly through your website. This helps reduce reliance on third-party booking sites and keeps more of your revenue in-house. The software also offers a channel manager, which ensures your room availability and rates are consistent across different distribution channels like Booking.com or Expedia. This helps avoid the confusion of overbookings and maintains your inventory in real-time.

Managing daily tasks becomes much simpler with Seekom iBex. It allows you to track reservations, handle guest communications, and manage housekeeping schedules, all from a single dashboard. The software also includes reporting tools that can provide insights into your business performance, helping you make informed decisions based on data.

Additionally, Seekom iBex supports customer relationship management (CRM) features, allowing you to store guest preferences and history. This means you can offer a more personalized experience to repeat visitors, fostering loyalty and improving guest satisfaction.

Setup and support are straightforward. Seekom provides clear instructions and customer support to help you get started and address any questions or issues that may arise.

In summary, Seekom iBex aims to help accommodation providers manage their properties more effectively. Its range of features covers everything from bookings and channel management to guest communications and reporting, consolidating multiple tasks into one user-friendly system.

Pros and Cons

Pros

  • User-friendly interface
  • Customizable features
  • Efficient booking
  • Multi-channel management
  • Responsive support

Cons

  • Subscription cost
  • Limited integrations
  • Steep learning curve
  • Occasional bugs
  • Complex reporting

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