Company Overview

About Slaask

Slaask Details

Founded

2015

Team Size

6

What SIA Thinks

Slaask is a customer messaging software that helps businesses easily connect with their clients right from their Slack workspace. If you’re a company using Slack and you want to streamline your communication process with your customers, Slaask offers a straightforward solution.

Slaask integrates directly into Slack, allowing customer service teams to manage all incoming inquiries in one place without the need to switch between different platforms. This makes it simpler to provide quick responses and maintain clear communication. Whether it’s customer support, sales queries, or general questions, Slaask makes it possible to handle them efficiently within Slack.

One of the perks of Slaask is its user-friendly interface. It’s designed so you and your team can set it up quickly and start using it without needing extensive training or technical know-how. Customizing Slaask to fit your business needs is also straightforward, giving you control over how you engage with customers.

Slaask can handle multiple communication channels. Your customers can reach you via your website, email, social media, and even SMS, while your team handles all of these from Slack. This keeps all your customer interactions organized and ensures nothing slips through the cracks.

Furthermore, it supports team collaboration by enabling your team members to discuss ongoing conversations internally before responding to a customer. This leads to more coordinated and accurate information being passed along to your clients.

In essence, Slaask offers a simple yet effective way for businesses to merge their customer communication efforts into a single platform. By bringing everything to your Slack workspace, it helps improve response times, streamline internal processes, and ultimately enhance your customer service experience.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Cost effective
  • Time-saving features
  • User friendly
  • Easy setup
  • Integrates well

Cons

  • No free plan
  • Limited customization
  • Limited features
  • Basic reporting
  • Customer support issues

Reviews

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