Company Overview

About SurveySparrow

SurveySparrow Details

Founded

2017

Revenue

$4M

Funding

$2.9M

Team Size

410

What SIA Thinks

SurveySparrow is a versatile online survey platform designed to help businesses create engaging surveys that feel like conversations. It's user-friendly and aims to make collecting feedback easy and more interactive. With SurveySparrow, you can design surveys that don’t just gather information but also offer an engaging experience for respondents. This means your customers or employees will be more likely to provide honest, thoughtful feedback.

One of the key features of SurveySparrow is its ease of use. You don't need to be an expert in survey design; the platform provides an intuitive interface with templates and tools to help you create surveys quickly. Whether you need customer feedback, employee insights, or market research, SurveySparrow supports your goals with minimal hassle.

Moreover, SurveySparrow offers various types of surveys including Classic, NPS (Net Promoter Score), and Chat surveys. Each type is tailored for specific needs and allows for extensive customization. This makes it easier to match the survey style to the tone and branding of your company.

Another benefit is its multi-channel distribution. Surveys can be shared via web links, emails, social media, and even SMS, helping you reach your audience in the way that’s most convenient for them. This flexibility ensures you get higher response rates and more comprehensive insights.

SurveySparrow also supports detailed analytics and reporting, which help you make data-driven decisions. With real-time reports and visual data summaries, you can quickly identify trends and areas for improvement.

In short, SurveySparrow combines ease of use, engaging formats, and powerful analytics to provide businesses with a reliable tool for gathering and understanding feedback. This makes it a useful resource for improving customer satisfaction, employee engagement, and overall business strategies.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Customizable surveys
  • Automated workflows
  • Multi-language support
  • Mobile-first design
  • User-friendly interface

Cons

  • Pricing tiers complex
  • Occasional bugs
  • Limited free plan
  • Advanced features costly
  • Limited integrations

Reviews

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