Company Overview

About Ubersmith

Ubersmith Details

Founded

2002

Revenue

$10M

Team Size

13

What SIA Thinks

Ubersmith is a comprehensive billing, customer management, and help desk software designed to streamline your SaaS business operations. With Ubersmith, you can handle all your billing needs, from subscription management and usage-based billing to invoices and payments, in one unified platform.

What sets Ubersmith apart is its flexibility. Whether you're running a small startup or a large enterprise, the software can be tailored to fit your needs. You'll find it easy to set up different billing models, manage customer accounts, and keep track of your financials, all from a single dashboard. This means less time spent juggling multiple systems and more time focusing on growing your business.

Customer management becomes a breeze with Ubersmith, offering a complete view of each customer's history and interactions. This feature helps you build better relationships and provide personalized service, improving customer satisfaction and retention.

Ubersmith also includes a built-in help desk module that lets you manage support tickets efficiently. Your team can track issues, prioritize tasks, and communicate with customers, ensuring that problems are resolved quickly and effectively.

Integration is another key strength. Ubersmith works well with many other tools and services you might already be using. From CRMs and payment gateways to other billing systems, Ubersmith makes it easy to connect everything together.

Security is a high priority. Ubersmith ensures your data is safe, with robust encryption and compliance with industry standards, so you can rest assured your information is well-protected.

In short, Ubersmith simplifies your day-to-day operations, making it easier to manage billing, customer relationships, and support. It’s a solution designed to grow with your business, offering the tools you need to succeed in a competitive market.

Metrics History

7/22 - 4/24

Trending up by 5.2% this month
Showing teamSize history

Pros and Cons

Pros

  • Flexible billing
  • Time-saving features
  • User-friendly interface
  • Affordable pricing
  • Comprehensive support

Cons

  • Occasional bugs
  • Limited integrations
  • Limited customization
  • Complex setup
  • Expensive add-ons

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