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Counsel Health vs Lumeris: Which Healthcare AI Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Rating
,
Reviews
0
From
Custom

in Healthcare AI

Rating
,
Reviews
0
From
Custom

in Healthcare AI

The Short Answer

Counsel Health vs Lumeris, in 15 seconds

Choose Counsel Health if…

  • You prefer Counsel Health's approach and ecosystem

Choose Lumeris if…

  • You prefer Lumeris's approach and ecosystem

Head-to-Head Scorecard

How Counsel Health and Lumeris score

It's evenly matched, each leads on 0 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Counsel
    No reviews
    Lumeris
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Counsel
    0
    Lumeris
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Counsel
    Custom
    Lumeris
    Custom
  • Free Access

    Availability of a free plan and/or free trial

    Even
    Counsel
    Free trial
    Lumeris
    Free trial
  • Integrations

    Number of listed third-party integrations

    Even
    Counsel
    6
    Lumeris
    6
  • Features

    Number of listed product capabilities

    Even
    Counsel
    6
    Lumeris
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Counsel
    1
    Lumeris
    1
  • Security & Compliance

    Number of listed compliance certifications

    Even
    Counsel
    2
    Lumeris
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Counsel
    4
    Lumeris
    4

Feature Comparison

Counsel Health vs Lumeris feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Counsel Health
Lumeris
Overview
User rating
,
,
Pricing model
Subscription
Subscription
Starting price
Custom
Custom
Free version
Free trial
Features
Key capabilities
AI medical answersPhysician oversightChat-based careHealth plan partnershipsEHR and payer integrationClinician oversight
Tom AI care agentPatient outreachCare gap closureValue-based care analyticsEHR and payer integrationClinician oversight
AI features
AI medical answers
Tom AI care agent
Integrations & API
Integrations
EpicOracle Health (Cerner)athenahealthHL7 FHIRpayer portalsTwilio
EpicOracle Health (Cerner)athenahealthHL7 FHIRpayer portalsTwilio
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebAPI
WebAPI
Mobile support
Security & Compliance
Compliance
HIPAASOC 2
HIPAASOC 2
Vendor
Company
,
,
Verified
Founded
2023
2007
Headquarters
,
St. Louis, Missouri, USA

Pricing Comparison

Counsel Health vs Lumeris pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Counsel Health

Custom to start
ProCustom
  • Physician oversight
  • Email support
  • AI medical answers
  • Integrations
EnterpriseCustom
  • Health plan partnerships
  • Dedicated support
  • Everything in Pro
  • Chat-based care

Lumeris

Custom to start
ProCustom
  • Integrations
  • Patient outreach
  • Tom AI care agent
  • Higher usage limits
EnterpriseCustom
  • SSO and admin controls
  • Dedicated support
  • Care gap closure
  • Value-based care analytics

Total cost of ownership factors

Free planCounsel Lumeris
Free trial to evaluateCounsel Lumeris
Transparent published pricingCounsel Lumeris
Public API (build vs. buy add-ons)Counsel Lumeris

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Counsel Health vs Lumeris: strengths and trade-offs

Counsel Health

Pros

  • Free trial offered
  • Compliance: HIPAA, SOC 2
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Lumeris

Pros

  • Free trial offered
  • Compliance: HIPAA, SOC 2
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Buyer Fit

Who should use Counsel Health vs Lumeris?

Startups

Either

Either keeps early-stage costs lowest with its entry tier.

Small businesses

Either

Either offers the most accessible pricing for lean teams.

Agencies

Either

Either connects to more tools for multi-client workflows.

Enterprises

Either

Either leads on compliance and breadth for complex needs.

Ecommerce

Either

Either integrates with more of the commerce stack.

SaaS companies

Either

Either is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (6)

EpicOracle Health (Cerner)athenahealthHL7 FHIRpayer portalsTwilio

Only in Counsel Health (0)

Only in Lumeris (0)

Keep Exploring

Other alternatives worth considering

Similar healthcare ai products buyers compare alongside Counsel Health and Lumeris.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Counsel Health and Lumeris against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Counsel Health vs Lumeris, Frequently Asked Questions

What is the difference between Counsel Health and Lumeris?

Counsel Health and Lumeris are both Healthcare AI solutions. Counsel Health is rated 0.0/5 by 0 users, while Lumeris is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Counsel Health or Lumeris?

Based on user ratings, Counsel Health scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Counsel Health or Lumeris?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Counsel Health or Lumeris have a free plan?

Neither Counsel Health nor Lumeris currently offers a free plan, but Counsel Health provides a free trial.

Can I switch from Counsel Health to Lumeris?

Switching between Counsel Health and Lumeris is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Counsel Health vs Lumeris?

Counsel Health is best suited for teams that prioritise enterprise features. Lumeris works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Counsel Health vs Lumeris

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Either

It's a tie has the friendliest entry point for new teams.

Best for Enterprise

Either

It's a tie leads on compliance and feature breadth.

Best Value

Either

It's a tie delivers the lowest cost to get started.

Best AI Features

Either

Comparable AI capabilities on both sides.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Counsel Health and Lumeris?

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