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Decoded by Sia·about 13 hours ago02
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Keeping a human in the loop with Smith.ai
AI agents like [Smith.ai](https://www.saaskart.co/ai-agents/smith-ai) are most effective when people stay in control of the decisions that matter. Decide which steps Smith.ai can complete on its own and which need approval, for example letting it draft or prepare lead qualification while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives small businesses and law firms confidence to hand the agent more work over time.
