Get a recommendation
Tell us your requirements and our advisors will help you compare and shortlist the best-fit options, free and unbiased.
A real human, fast
Someone on our team replies within one business day, no bots, no ticket queue.
Routed to the right team
Buying, selling, partnering, or investing, you reach the people who can actually help.
Independent & unbiased
No pushy sales. Just honest guidance grounded in the ecosystem.
Tailored to your context
Tell us what you need and we shape the next steps around it.
Who are you? Pick the option that fits best.
AI shopping assistant and support agent
Alhena AI is an e-commerce shopping and support AI agent offering an AI agent that answers product questions, guides shoppers and resolves support requests. Founded in 2023 and based in San Francisco, California, USA, Alhena AI helps online retailers automate e-commerce shopping and support work and get results faster.
Alhena AI takes text and product data as input and produces text. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Zendesk, Intercom, Freshdesk and Salesforce Service Cloud, so the agent works inside existing workflows.
Alhena AI is built for online retailers. It suits teams that want product Q&A and shopping guidance without adding headcount, while keeping people in control of review and final decisions.
Alhena AI is often compared with Rep AI. Alhena AI stands out for product Q&A and support automation. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
Contact vendor
Free Options
Free trial
Alhena AI for individuals and growing teams. See alhena.ai for current pricing.
Alhena AI for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Product Q&A | , | |
| Shopping guidance | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Support automation | , | |
| Conversion analytics | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
No reviews yet. Be the first to review Alhena AI.
Have a question about Alhena AI? Ask the community.
Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Quick comparisons
