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AI-powered multilingual voice and chat bots
Chatlayer is a multilingual voice and chat bots AI agent offering a multilingual conversational AI platform for voice and chat bots (part of Sinch). Founded in 2018 and based in Antwerp, Belgium, Chatlayer helps enterprises in Europe automate multilingual voice and chat bots work and get results faster.
Chatlayer takes text and audio as input and produces text and audio. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Salesforce, Zendesk, Genesys and Microsoft Teams, so the agent works inside existing workflows.
Chatlayer is built for enterprises in Europe. It suits teams that want multilingual NLU and voice and chat bots without adding headcount, while keeping people in control of review and final decisions.
Chatlayer is often compared with Cognigy. Chatlayer stands out for multilingual NLU and generative AI blocks. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Chatlayer for individuals and growing teams. See chatlayer.ai for current pricing.
Chatlayer for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Multilingual NLU | , | |
| Voice and chat bots | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Generative AI blocks | , | |
| Enterprise integrations | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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