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Conversational AI and live chat
Engati is a conversational AI AI agent offering a conversational AI platform for chatbots and live chat across WhatsApp, web and messaging apps. Founded in 2017 and based in Bengaluru, India, Engati helps enterprises and mid-market brands automate conversational AI work and get results faster.
Engati takes text and audio as input and produces text. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as WordPress, Shopify, WhatsApp and Slack, so the agent works inside existing workflows.
Engati is built for enterprises and mid-market brands. It suits teams that want omnichannel chatbots and WhatsApp automation without adding headcount, while keeping people in control of review and final decisions.
Engati is often compared with Haptik. Engati stands out for omnichannel chatbots and live chat. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
Contact vendor
Free Options
Free trial
Engati for individuals and growing teams. See engati.com for current pricing.
Engati for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Omnichannel chatbots | , | |
| WhatsApp automation | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Live chat | , | |
| Multilingual bots | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
