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Raffle is an AI search for service AI agent offering an AI search and answers platform for customer service and websites that surfaces answers from company knowledge. Based in Copenhagen, Denmark, Raffle helps customer service teams automate AI search for service work and get results faster.
Raffle takes text as input and produces text and search results. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Zendesk, Salesforce, Intercom and Freshdesk, so the agent works inside existing workflows.
Raffle is built for customer service teams. It suits teams that want site search and customer self-service without adding headcount, while keeping people in control of review and final decisions.
Raffle is often compared with Kapa.ai. Raffle stands out for site search and agent knowledge search. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Raffle for individuals and growing teams. See raffle.ai for current pricing.
Raffle for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Site search | , | |
| Customer self-service | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Agent knowledge search | , | |
| Insights on questions | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
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API Types
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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