Thoughtly

What is Thoughtly?

Thoughtly is a no-code platform for building AI voice agents that handle inbound and outbound business calls. Every plan includes voice, SMS, email and workflows.

Key capabilities of Thoughtly

• Voice agents: Handle inbound and outbound calls.
• Multichannel: Voice, SMS and email in one plan.
• Workflows: Automations triggered from conversations.
• 200+ integrations: Includes two-way CRM sync.
• 34+ languages: Multilingual conversations.
• Auto-QA: Conversation evaluations on Scale.
• Concurrent calls: 100+ concurrent calls on Scale.

How Thoughtly works

You design a voice agent and its workflows without code, connect it to your CRM and phone setup, and it takes or places calls and can follow up by SMS or email. Scale adds auto-QA and conversation evaluations, and Enterprise adds custom LLM deployment and dedicated infrastructure.

Who uses Thoughtly?

Sales and support teams starting with inbound conversion, scaling to multichannel production. Enterprise targets 1M+ monthly minutes or regulated industries, with HIPAA/BAA compliance and PCI scope review.

Thoughtly pricing

Flex starts at $500 per month. Scale is custom priced and adds 100+ concurrent calls, SOC 2 Type II reports and a 99.9% uptime SLA. Enterprise is custom and adds SSO, SCIM and 24/7 support. The vendor says there are no per-channel fees or per-seat charges.

Thoughtly alternatives

Smallest.ai, Millis AI and Ultravox provide voice AI building blocks, Pipecat is an open source framework and Gnani.ai sells voice automation. Thoughtly emphasizes no-code deployment.