VanChat

What is VanChat?

VanChat is an AI shopping assistant for Shopify stores, trained on each merchant product catalog to handle pre-sale questions and recommendations. It runs as a chat widget on the storefront.

Key capabilities of VanChat

• Product Q&A: Answers questions on products, sizing, returns, comparisons and orders.
• Catalog learning: Learns from store text, images and videos.
• Product recommendations: Suggests items from preferences, behavior and purchase history.
• Order assistance: Handles order tracking, updates and cart additions.
• No-code install: Installs on a Shopify store in about a minute.
• Multilingual: Serves customers in multiple languages.

How VanChat works

The merchant installs VanChat on a Shopify store, and it learns from the catalog, text, images and videos. Shoppers ask questions in the storefront widget and get answers, recommendations and order help. The vendor claims it answers up to 97 percent of customer questions.

Who uses VanChat?

VanChat is built for Shopify merchants. The vendor cites 5,000+ brands and customer examples including Patiowell, Aquastrong and Monument Grills.

VanChat pricing

The vendor pricing page reviewed shows no plan tiers or prices, only a 10x ROI within 60 days claim with a money-back guarantee. Contact the vendor for current pricing.

VanChat alternatives

Alternatives include Gorgias, which focuses on e-commerce help desk support, Tidio, which offers chat with AI for small stores, and Shopify Sidekick, which is an admin-side merchant assistant.