ConnectWise vs Freshservice
Description
ConnectWise
ConnectWise is a software platform that helps businesses efficiently manage and automate many of their day-to-day tasks. Designed primarily for technology solution providers, it offers a range of tool... Read More
Freshservice
Freshservice is a robust helpdesk software designed to streamline IT service management for businesses of all sizes. By offering a user-friendly interface and a wide range of features, it aims to simp... Read More
Contact Info
Year founded :
2020
Not Available
Not Available
United States
http://www.linkedin.com/company/connectwisekc
Year founded :
2011
Not Available
Not Available
United States
http://www.linkedin.com/company/freshserviceitconsulting
Features
Automation & Workflow
Task Automation
Service Tickets
Project Management
Project Tracking
Resource Management
Security & Compliance
Compliance Monitoring
Data Protection
Reporting & Analytics
Custom Reports
Performance Metrics
Customer Relationship Management (CRM)
Sales Pipeline
Client Information
Knowledge Base
Self-Service Portal
Content Management
Analytics and Reporting
Real-Time Dashboards
Detailed Reports
Ticket Management
Automated Ticketing
Smart Ticket Assignment
Automation and Workflow
Automated Workflows
Customizable Rules
Incident Management
Incident Logging
Incident Prioritization
Pricing
Pricing Not Available
Pricing Not Available
Metrics History
Metrics History
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