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Loox vs Ordergroove: Which E-commerce Platform Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Leads 3/9
Rating
,
Reviews
0
From
$15/mo

in E-commerce Platform

Rating
,
Reviews
0
From
Custom

in E-commerce Platform

The Short Answer

Loox vs Ordergroove, in 15 seconds

Choose Loox if…

  • You want the lower entry price
  • You want to trial before paying
  • You want deeper AI and automation features

Choose Ordergroove if…

  • You have strict security & compliance needs

Head-to-Head Scorecard

How Loox and Ordergroove score

Loox leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Loox
    No reviews
    Ordergroove
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Loox
    0
    Ordergroove
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Loox
    Loox
    $15/mo
    Ordergroove
    Custom
  • Free Access

    Availability of a free plan and/or free trial

    Loox
    Loox
    Free trial
    Ordergroove
    Paid only
  • Integrations

    Number of listed third-party integrations

    Even
    Loox
    6
    Ordergroove
    6
  • Features

    Number of listed product capabilities

    Even
    Loox
    6
    Ordergroove
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Loox
    Loox
    2
    Ordergroove
    1
  • Security & Compliance

    Number of listed compliance certifications

    Ordergroove
    Loox
    1
    Ordergroove
    3
  • Platforms & Deployment

    Supported platforms and deployment options

    Ordergroove
    Loox
    2
    Ordergroove
    3

Feature Comparison

Loox vs Ordergroove feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Loox
Ordergroove
Overview
User rating
,
,
Pricing model
SUBSCRIPTION
QUOTE_BASED
Starting price
$15/mo
Custom
Free version
Free trial
Features
Key capabilities
Photo & video reviewsReview request automationDisplay widgetsReferral programsUpsellsAI review management
Subscription commerceMembershipsPredictive reorderingChurn reductionCustomer self-service portalAnalytics
AI features
Review request automationAI review management
Predictive reordering
Integrations & API
Integrations
ShopifyKlaviyoGoogle ShoppingMeta ShopsOmnisendAfterShip
ShopifySalesforce Commerce CloudBigCommerceMagentoKlaviyoStripe
Public API
Platforms
Deployment
Cloud
Cloud
Platforms
Web
WebAPI
Mobile support
Security & Compliance
Compliance
GDPR
SOC 2 Type IIGDPRPCI DSS
Vendor
Company
,
,
Verified
Founded
2015
2010
Headquarters
Tel Aviv, Israel
New York, New York, USA

Pricing Comparison

Loox vs Ordergroove pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Loox

$15/mo to start
Beginner$15/month
  • Review request emails
  • Photo reviews
  • Discounts for reviewers
  • Multilingual support
Convert$50/month
  • Video reviews
  • Referrals
  • Google Shopping
  • Smart sorting
Unlimited$300/month
  • Unlimited review requests
  • Referrals & upsells
  • Priority support
  • Advanced widgets

Ordergroove

Custom to start
OrdergrooveCustom
  • Subscriptions & memberships
  • Retention & churn tools
  • Self-service portal
  • Analytics & integrations

Total cost of ownership factors

Free planLoox Ordergroove
Free trial to evaluateLoox Ordergroove
Transparent published pricingLoox Ordergroove
Public API (build vs. buy add-ons)Loox Ordergroove

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Loox vs Ordergroove: strengths and trade-offs

Loox

Pros

  • Free trial offered
  • Compliance: GDPR
  • Stronger AI / automation features
  • Public API available

Cons

  • No free plan

Ordergroove

Pros

  • Compliance: SOC 2 Type II, GDPR, PCI DSS
  • Public API available

Cons

  • No free plan
  • No free trial
  • Pricing is quote-based (less transparent)

Buyer Fit

Who should use Loox vs Ordergroove?

Startups

Loox

Loox keeps early-stage costs lowest with its entry tier.

Small businesses

Loox

Loox offers the most accessible pricing for lean teams.

Agencies

Either

Either connects to more tools for multi-client workflows.

Enterprises

Ordergroove

Ordergroove leads on compliance and breadth for complex needs.

Ecommerce

Loox

Loox integrates with more of the commerce stack.

SaaS companies

Loox

Loox is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (2)

ShopifyKlaviyo

Only in Loox (4)

Google ShoppingMeta ShopsOmnisendAfterShip

Only in Ordergroove (4)

Salesforce Commerce CloudBigCommerceMagentoStripe

Keep Exploring

Other alternatives worth considering

Similar e-commerce platform products buyers compare alongside Loox and Ordergroove.

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Loox and Ordergroove against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Loox vs Ordergroove, Frequently Asked Questions

What is the difference between Loox and Ordergroove?

Loox and Ordergroove are both E-commerce Platform solutions. Loox is rated 0.0/5 by 0 users, while Ordergroove is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Loox or Ordergroove?

Based on user ratings, Loox scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Loox or Ordergroove?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Loox or Ordergroove have a free plan?

Neither Loox nor Ordergroove currently offers a free plan, but Loox provides a free trial.

Can I switch from Loox to Ordergroove?

Switching between Loox and Ordergroove is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Loox vs Ordergroove?

Loox is best suited for teams that prioritise enterprise features. Ordergroove works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Loox vs Ordergroove

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Loox

Loox has the friendliest entry point for new teams.

Best for Enterprise

Ordergroove

Ordergroove leads on compliance and feature breadth.

Best Value

Loox

Loox delivers the lowest cost to get started.

Best AI Features

Loox

Loox ships more AI and automation.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Loox and Ordergroove?

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