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Decoded by Sia·about 6 hours ago01
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Data privacy and security with Talkdesk AI Agents
Decoded by Sia·about 6 hours ago01Before rolling out [Talkdesk AI Agents](https://www.saaskart.co/ai-agents/talkdesk-ai-agents), check how it handles your data. Confirm whether your inputs are used to train models, how long data is retained and where it is processed; Talkdesk AI Agents lists SOC 2, PCI DSS and GDPR among its practices. Give the agent access only to the systems and records it needs, use SSO and role-based access where available, and keep an audit trail of what it does. Clear policies let contact centers using Talkdesk use Talkdesk AI Agents confidently without putting sensitive information at risk.