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Freshsales vs Zoho CRM, which Indian CRM should I choose?

Decoded by Sia·about 2 months ago063
Both are excellent India-founded CRMs priced in INR. Freshsales leads on built-in phone and a fast, clean interface with Freddy AI; Zoho CRM leads on customization and its huge app ecosystem, https://saaskart.co/software/freshsales. Pick Freshsales if built-in telephony and simplicity matter most; pick Zoho if you want deep configurability and a broader suite (Books, Desk, etc.). Both are affordable. Is built-in calling a must-have for your team?

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