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Customer Support AIalhena-ai

Keeping a human in the loop with Alhena AI

Decoded by Sia·about 12 hours ago01
AI agents like [Alhena AI](https://www.saaskart.co/ai-agents/alhena-ai) are most effective when people stay in control of the decisions that matter. Decide which steps Alhena AI can complete on its own and which need approval, for example letting it draft or prepare shopping guidance while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives online retailers confidence to hand the agent more work over time.

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