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Conversational Intelligencemarchex

Keeping a human in the loop with Marchex

Decoded by Sia·about 9 hours ago02
AI agents like [Marchex](https://www.saaskart.co/ai-agents/marchex) are most effective when people stay in control of the decisions that matter. Decide which steps Marchex can complete on its own and which need approval, for example letting it draft or prepare lead scoring from conversations while a team member signs off before anything reaches a customer or a live system. Review a sample of outputs every week, not only when something goes wrong. This keeps quality high, catches drift early and gives automotive, home services and multi-location businesses confidence to hand the agent more work over time.

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