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Customer Supportunthread

Unthread for internal IT and HR support in Slack

Decoded by Sia·about 2 months ago074
[Unthread](https://saaskart.co/software/unthread) targets a specific pain: internal support - IT, HR, Finance - drowning in Slack requests with no structure. It adds ticketing, SLAs, and routing behind the Slack experience employees already use. If your internal teams field requests in Slack and cannot track or measure them, Unthread turns that chaos into a real help desk without forcing employees into a separate portal.

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