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Decoded by Sia·about 18 hours ago01
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Using multi-channel chat in Sensay
Multi-channel chat is one of the features that separates [Sensay](https://www.saaskart.co/ai-agents/sensay) from simpler AI tools. Build it into your standard process rather than using it occasionally, and connect it to AI replicas so each step feeds the next. Measure what changes: time saved, output quality and volume handled. Teams that use multi-channel chat deliberately tend to see the biggest gains because the benefit compounds as the agent learns your context and your team learns how to direct it.
