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Decoded by Sia·about 6 hours ago02
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Using policy service requests in Sonant
Policy service requests is one of the features that separates [Sonant](https://www.saaskart.co/ai-agents/sonant-ai) from simpler AI tools. Build it into your standard process rather than using it occasionally, and connect it to 24/7 agency call answering so each step feeds the next. Measure what changes: time saved, output quality and volume handled. Teams that use policy service requests deliberately tend to see the biggest gains because the benefit compounds as the agent learns your context and your team learns how to direct it.
