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Using reference chat effectively with Springshare

Decoded by Sia·about 15 hours ago01
Reference chat adds real value when used deliberately, and [Springshare](https://saaskart.co/software/springshare) makes it practical. Rather than treating it as an afterthought, build it into your standard library software suite process so it happens consistently. Springshare ties it to your data so the results are grounded in reality, not guesswork. Measure the impact and iterate. For academic and public libraries, getting reference chat right in Springshare is a meaningful lever, because it compounds over time and differentiates a mature program from a basic one.

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