Choco

What is Choco?

Choco is an AI-powered order management platform for food and drink distributors. It began as a restaurant ordering app and now automates order intake and processing on the distributor side.

Key features of Choco

• Choco AI order capture: takes orders sent by voicemail, email, WhatsApp or text and captures them automatically.
• Multi-language support: handles customer orders in any language.
• Online ordering: customers shop online or order by text, voice, photo or list.
• CRM insights: surfaces prospects, churn risks and upsell opportunities from order data.
• ERP sync: two-way sync with the distributor's ERP, built per ERP.

How Choco works

Restaurants keep ordering the way they already do. Choco's AI reads the message, builds the order and sends it into the distributor's ERP, so staff review exceptions instead of retyping orders. Choco is not a marketplace and works with existing distributor relationships.

Who uses Choco?

Food and drink distributors and their restaurant customers use it. Press coverage of the vendor cites 21,000+ distributors and 100,000 buyers across the US, UK, Europe and the GCC.

Choco pricing

Choco does not publish pricing; it is quoted to each distributor.

Choco integrations

Choco's main integration is a custom two-way ERP sync, which the vendor says covers 200+ ERPs, with live catalogs, order guides and pricing.

Choco alternatives

Cut+Dry is another ordering platform for foodservice distributors. Fresho and Pepper are ordering tools aimed at suppliers and distributors in other markets. Toast and 7shifts serve restaurants, not distributors.