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Professional services automation for MSPs
ConnectWise PSA is PSA for MSPs software offering a PSA platform for managed service providers covering ticketing, time, billing and projects. Founded in 1982 and based in Tampa, Florida, USA, ConnectWise PSA helps managed service providers work more efficiently and achieve better outcomes.
ConnectWise PSA is built for managed service providers. It suits teams that want service ticketing without spreadsheets and disconnected tools.
Compared with alternatives like Autotask, ConnectWise PSA differentiates on service ticketing. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core ConnectWise PSA for growing teams. Contact for a quote.
Advanced ConnectWise PSA for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| service ticketing | , | |
| time and billing | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| project management | , | |
| CRM and procurement | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
Finance
Communication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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