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The #1 AI agent for customer service
Fin by Intercom is AI customer service agent software offering an AI customer service agent from Intercom that works with any helpdesk across chat, email and voice. Founded in 2023 and based in San Francisco, California, USA, Fin by Intercom helps support teams of all sizes work more efficiently and achieve better outcomes.
Fin by Intercom is built for support teams of all sizes. It suits teams that want high resolution rate AI agent without spreadsheets and disconnected tools.
Compared with alternatives like Decagon, Fin by Intercom differentiates on high resolution rate AI agent. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Fin by Intercom for growing teams. Contact for a quote.
Advanced Fin by Intercom for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| high resolution rate AI agent | , | |
| works with Zendesk and Salesforce | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| procedures and actions | , | |
| analytics and testing | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
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