Hona

What is Hona?

Hona is an AI case management platform for personal injury law firms. Its AI agent, Lia, handles client outreach and appointment tracking and escalates to staff only when needed.

Key features of Hona

• Enrollment: add clients without leaving your case management system.
• Outreach: Lia sends reminders, coordinates scheduling and follows up by text.
• Post-visit check-ins: gathers treatment details, symptoms and provider information and logs them.
• Gap detection: flags missed appointments and treatment lapses with custom escalation rules.
• Staff access: your team can join any conversation at any time.

How Hona works

Clients are enrolled from the firm's case management system and Lia texts them about appointments and check-ins. Information is logged to the case automatically, and staff are alerted if a client misses treatment or needs help.

Who uses Hona?

Personal injury firms use Hona. The vendor reports 500+ firms and a 94% average client intake completion rate, and lists HIPAA, TCPA and SOC 2 Type II.

Hona pricing

Hona does not publish pricing; the pricing link leads to a demo booking page.

Hona integrations

Hona integrates with Filevine, Clio, MyCase, CASEpeer, Litify and SmartAdvocate.

Hona alternatives

Clio and MyCase are general legal practice management platforms, whereas Hona adds client communication on top of them. Relativity and Exterro are e-discovery tools, and NetDocuments is a document management system.