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Open directory platform: identity, access, and device management
JumpCloud is a cloud directory platform that unifies identity and device management in one place — often described as a modern, vendor-neutral alternative to Active Directory plus separate SSO and MDM tools. From a single console, IT teams manage user identities, grant single sign-on to applications, enforce multi-factor authentication, and manage the devices those users work on (Windows, macOS, and Linux), all without on-prem domain controllers.
The platform's breadth is its appeal for lean IT teams. It provides a cloud directory as the source of truth, SSO to hundreds of apps, conditional access and MFA (including passwordless), device management (MDM) with policies and patching, RADIUS and LDAP-as-a-service for network and legacy app auth, and directory insights for auditing. Because JumpCloud is OS- and vendor-agnostic, it fits heterogeneous environments, and it integrates with HR systems, Google Workspace, Microsoft 365, and existing identity providers.
JumpCloud serves SMBs and mid-market IT teams that want to consolidate identity, access, and device management, and it competes with Okta, Microsoft Entra ID, and separate MDM tools by combining functions. Pricing is per user per month with a free tier (up to 10 users and 10 devices) and modular/packaged options — for example Device Management around $9, SSO around $11, and full Platform packages around $19–$24 per user per month — plus add-ons. It differentiates on combining IdP and device management in one affordable, open platform.
Pricing Model
Per user, modular
Starting Price
$9/mo
Free Options
Free version, Free trial
Up to 10 users and 10 devices with core directory features.
Per user billed annually. Cross-OS device management.
Per user billed annually. Full identity + device platform.
Per user billed annually. Adds advanced security and PAM.
| Feature | Free | Device Management | Platform Popular | Platform Prime |
|---|---|---|---|---|
| Cloud directory | — | — | — | |
| SSO and MFA | — | — | — | |
| Basic device management | — | — | — | |
| Up to 10 users/10 devices | — | — | — | |
| Community support | — | — | — | |
| MDM for Windows/macOS/Linux | — | — | — | |
| Policies and patching | — | — | — | |
| Remote management | — | — | — | |
| Device insights | — | — | — | |
| Zero-touch enrollment | — | — | — | |
| SSO to hundreds of apps | — | — | — | |
| Conditional access and MFA | — | — | — | |
| Device management | — | — | — | |
| RADIUS and LDAP | — | — | — | |
| Directory insights | — | — | — | |
| Everything in Platform | — | — | — | |
| Privileged access | — | — | — | |
| Advanced security | — | — | — | |
| Premium support | — | — | — | |
| SaaS management | — | — | — |
Other
CRM
HR & People
DevOps
Communication
Authentication
Missing an integration?
API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Identity and access management: SSO, MFA, and lifecycle automation
Authentication and authorization as a service for developers.
Quick comparisons
