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Call center quality assurance software
MaestroQA is support quality assurance software offering a quality assurance platform for support teams with AI grading, coaching and root cause analysis. Founded in 2015 and based in New York, New York, USA, MaestroQA helps CX quality teams work more efficiently and achieve better outcomes.
MaestroQA is built for CX quality teams. It suits teams that want AI-assisted QA grading without spreadsheets and disconnected tools.
Compared with alternatives like Playvox, MaestroQA differentiates on AI-assisted QA grading. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core MaestroQA for growing teams. Contact for a quote.
Advanced MaestroQA for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| AI-assisted QA grading | , | |
| coaching workflows | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| root cause analysis | , | |
| screen recording | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
