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Observability platform for applications, infrastructure, and logs
New Relic is a full-stack observability platform that helps engineering teams monitor, debug, and improve software performance across their entire stack. It brings application performance monitoring (APM), infrastructure monitoring, log management, browser and mobile (digital experience) monitoring, synthetics, and error tracking into one platform, so teams can correlate a slow user experience to the exact service, query, or deployment causing it — instead of jumping between disconnected tools.
The platform is built around a unified telemetry database and query language (NRQL) that lets teams slice any metric, event, log, or trace with custom dashboards and alerts. Distributed tracing follows requests across microservices, error inbox groups and triages issues, and applied intelligence and AI help detect anomalies and surface likely root causes. New Relic's pricing model is distinctive: rather than charging per host, it bills on data ingested plus billable full-platform users, with unlimited free basic users, so cost tracks usage rather than infrastructure size.
New Relic serves engineering, SRE, and DevOps teams from startups to enterprises, with security, governance, and scale for large deployments. Pricing includes a free tier (100 GB ingest/month and one full-platform user), then consumption-based data pricing (per GB) plus per-user fees for full-platform users, with Standard, Pro, and Enterprise editions. It competes with Datadog, Grafana, Dynatrace, Splunk, and Elastic, differentiating on consumption pricing and unlimited basic users.
Pricing Model
Consumption (data + users)
Starting Price
$0/mo
Free Options
Free version, Free trial
For getting started; generous ingest and one full user.
Per full-platform user; data at ~$0.40/GB beyond 100 GB.
For scaling teams needing more users and features.
For large organizations needing governance and scale.
| Feature | Free | Standard Popular | Pro | Enterprise |
|---|---|---|---|---|
| 100 GB data ingest/month | — | — | — | |
| 1 full-platform user | — | — | — | |
| Unlimited basic users | — | — | — | |
| All 50+ capabilities | — | — | — | |
| Community support | — | — | — | |
| Up to 5 full-platform users | — | — | — | |
| Core users $49 each | — | — | — | |
| APM and infrastructure | — | — | — | |
| Standard support | — | — | — | |
| Data at ~$0.40/GB | — | — | — | |
| Unlimited full-platform users | — | — | — | |
| Advanced alerting and AIOps | — | — | — | |
| Higher data volumes | — | — | — | |
| SSO | — | — | — | |
| Priority support | — | — | — | |
| Advanced security and governance | — | — | — | |
| FedRAMP option | — | — | — | |
| Data residency | — | — | — | |
| Dedicated support | — | — | — | |
| Custom pricing | — | — | — |
Other
DevOps
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Cloud monitoring and observability across infra, apps, and logs.
Application monitoring and error tracking for developers.
The open observability platform for metrics, logs, and traces.
Quick comparisons
