Oracle OPERA Cloud

What is Oracle OPERA Cloud?

Oracle OPERA Cloud is a cloud-based, mobile-enabled property management system for hotels, resorts and casinos that need reservations, front desk, housekeeping and billing in one platform. It is part of Oracle Hospitality and supports single properties and multi-property chains.

Key features of Oracle OPERA Cloud

• Reservations and rooms: manage bookings, room assignments, arrivals and departures.
• Rate management: configure rates and cross-sell and upsell tools.
• Billing and folios: charges, folios, adjustments and account settlement.
• Housekeeping: workflows for room status and service priorities.
• Guest and loyalty profiles: guest, company and travel agent profiles with loyalty tiers and member rates.
• Open API: integration services and an open API for third-party systems.

How Oracle OPERA Cloud works

Staff work in a browser or mobile interface, with property and chain-level configuration controlling fields, screens and workflow rules. POS, kitchen and other hospitality systems connect through Oracle integrations.

Who uses Oracle OPERA Cloud?

OPERA Cloud is aimed at hotel groups, resorts, casinos and large independent properties, with a separate vacation ownership module for mixed-use and vacation properties.

Oracle OPERA Cloud pricing

Oracle does not publish OPERA Cloud pricing. Quotes depend on the property and configuration and are provided by Oracle or its partners.

Oracle OPERA Cloud integrations

Oracle states OPERA Cloud has an open API and integration services, and connects with Oracle POS and kitchen management systems.

Oracle OPERA Cloud alternatives

Mews is a cloud-native PMS with an open API aimed at modern hotels. Cloudbeds serves independent hotels and hostels with a PMS and channel manager. Canary Technologies, TrustYou and Revinate are guest experience and reputation tools that sit alongside a PMS rather than replace it.