Trusona

What is Trusona?

Trusona is a workforce identity company whose ATO Protect product verifies a person's identity before high-risk actions like password or MFA resets and wire transfers. It targets account takeover and impersonation fraud.

Key features of Trusona

• ATO Protect for IT Help Desk: verify callers before resets.
• ATO Protect for Customers and HR: verify customers and job candidates.
• Agent Verify and Exec Verify: confirm identity of agents and executives.
• Account Recovery+: including a version for Entra ID.
• Real-time checks: against DMV records, mobile network operators and LexisNexis, with 2,500+ ID types supported.
• Fraud detection: SIM-swap, man-in-the-middle and anti-replay detection.

How Trusona works

When a risky request occurs, Trusona verifies the person with checks against identity sources, without an app download or pre-registration, and says it stores no PII. TruPass skips repeat scans after one successful verification. APIs are available for developers.

Who uses Trusona?

Trusona serves IT help desks, HR teams and customer-facing teams. It says it is SOC 2 audited.

Trusona pricing

Trusona does not list pricing; the calls to action are Book a demo and Try Now.

Trusona integrations

Trusona integrates with ServiceNow, Zendesk, Jira, Ivanti and Freshdesk, and offers a zero-integration option.

Trusona alternatives

Okta is an identity and access management platform with MFA. CyberArk and Saviynt cover privileged access and identity governance. Silverfort and Semperis protect Active Directory and identity infrastructure. Trusona is narrower, focused on verifying a person at high-risk moments.