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Customer engagement platform for MENA
Unifonic is CPaaS software offering a CPaaS and customer engagement platform for SMS, WhatsApp, voice and chatbots in the Middle East. Founded in 2006 and based in Riyadh, Saudi Arabia, Unifonic helps MENA enterprises work more efficiently and achieve better outcomes.
Unifonic is built for MENA enterprises. It suits teams that want SMS and WhatsApp APIs without spreadsheets and disconnected tools.
Compared with alternatives like Twilio, Unifonic differentiates on SMS and WhatsApp APIs. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Unifonic for growing teams. Contact for a quote.
Advanced Unifonic for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| SMS and WhatsApp APIs | , | |
| conversational AI | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| omnichannel campaigns | , | |
| Arabic language support | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Programmable communications APIs for SMS, voice, email, and more
Conversational messaging and WhatsApp Business API platform
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