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Patient communication platform
Updox is patient communication software offering patient communication software with texting, video visits, forms and e-fax. Updox helps independent practices and pharmacies work more efficiently and achieve better outcomes.
Updox is built for independent practices and pharmacies. It suits teams that want secure texting without spreadsheets and disconnected tools.
Compared with alternatives like Spruce Health, Updox differentiates on secure texting. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Updox for growing teams. Contact for a quote.
Advanced Updox for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| secure texting | , | |
| video visits | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| digital forms | , | |
| e-fax | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Finance
Communication
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API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
