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Customer experience communication platform
Zenvia is customer experience platform software offering a CX communication platform for SMS, WhatsApp, voice, chatbots and customer service in Latin America. Founded in 2003 and based in Sao Paulo, Brazil, Zenvia helps Latin American businesses work more efficiently and achieve better outcomes.
Zenvia is built for Latin American businesses. It suits teams that want SMS and WhatsApp messaging without spreadsheets and disconnected tools.
Compared with alternatives like Blip, Zenvia differentiates on SMS and WhatsApp messaging. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core Zenvia for growing teams. Contact for a quote.
Advanced Zenvia for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| SMS and WhatsApp messaging | , | |
| chatbots | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| omnichannel service | , | |
| marketing campaigns | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
Other
CRM
Authentication
Missing an integration?
API Types
SDK Availability
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Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
Customer service and engagement platform with omnichannel ticketing
Programmable communications APIs for SMS, voice, email, and more
Cloud help desk and customer support software with omnichannel ticketing
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