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AI-powered digital customer service for banking
Glia is a digital customer service for banking AI agent offering a digital customer service platform with AI for banks, credit unions and insurers. Founded in 2012 and based in New York, New York, USA, Glia helps financial institutions automate digital customer service for banking work and get results faster.
Glia takes text, audio and video as input and produces text and actions. It combines large language models with task-specific AI, with the vendor managing prompts, models and updates. It connects to tools such as Core banking systems, Salesforce, Jack Henry and Fiserv, so the agent works inside existing workflows.
Glia is built for financial institutions. It suits teams that want unified interaction management and AI virtual assistants without adding headcount, while keeping people in control of review and final decisions.
Glia is often compared with Eltropy. Glia stands out for unified interaction management and co-browsing and video. The right choice depends on your workflow, integrations and budget, so compare both on a real task.
Pricing Model
Subscription
Starting Price
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Free Options
Free trial
Glia for individuals and growing teams. See glia.com for current pricing.
Glia for larger organizations with security and admin needs. Contact sales for a quote.
| Feature | Pro Popular | Enterprise |
|---|---|---|
| Unified interaction management | , | |
| AI virtual assistants | , | |
| Higher usage limits | , | |
| Integrations | , | |
| Email support | , | |
| Everything in Pro | , | |
| Co-browsing and video | , | |
| Agent assist | , | |
| SSO and admin controls | , | |
| Dedicated support | , |
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CRM
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
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