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Autotask PSA vs HaloPSA: Which IT Service Management Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Autotask PSA
Autotask PSA
Rating
,
Reviews
0
From
Custom

in IT Service Management

HaloPSA
HaloPSA
Rating
,
Reviews
0
From
Custom

in IT Service Management

Jump to scorecard Ask SIA

The Short Answer

Autotask PSA vs HaloPSA, in 15 seconds

Choose Autotask PSA if…

  • You prefer Autotask PSA's approach and ecosystem

Choose HaloPSA if…

  • You prefer HaloPSA's approach and ecosystem

Head-to-Head Scorecard

How Autotask PSA and HaloPSA score

It's evenly matched, each leads on 0 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    Autotask
    No reviews
    HaloPSA
    No reviews

  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    Autotask
    0
    HaloPSA
    0

  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    Autotask
    Custom
    HaloPSA
    Custom

  • Free Access

    Availability of a free plan and/or free trial

    Even
    Autotask
    Free trial
    HaloPSA
    Free trial

  • Integrations

    Number of listed third-party integrations

    Even
    Autotask
    6
    HaloPSA
    6

  • Features

    Number of listed product capabilities

    Even
    Autotask
    0
    HaloPSA
    0

  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    Autotask
    ,
    HaloPSA
    ,

  • Security & Compliance

    Number of listed compliance certifications

    Even
    Autotask
    1
    HaloPSA
    1

  • Platforms & Deployment

    Supported platforms and deployment options

    Even
    Autotask
    4
    HaloPSA
    4

Feature Comparison

Autotask PSA vs HaloPSA feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

Autotask PSA
HaloPSA
Overview
User rating
,
,
Pricing model
Quote-based
Quote-based
Starting price
Custom
Custom
Free version
Free trial
Features
Key capabilities
,
,
AI features
,
,
Integrations & API
Integrations
Microsoft 365QuickBooksDattoNinjaOneKaseyaSlack
Microsoft 365QuickBooksDattoNinjaOneKaseyaSlack
Public API
Platforms
Deployment
CloudSaaS
CloudSaaS
Platforms
WebAPI
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2
SOC 2
Vendor
Company
,
,
Verified
Founded
2001
2008
Headquarters
East Greenbush, New York, USA
Northampton, United Kingdom

Pricing Comparison

Autotask PSA vs HaloPSA pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

Autotask PSA

Custom to start
ProfessionalCustom
  • contract billing
  • Integrations
  • Analytics and reporting
  • Standard support
EnterpriseCustom
  • Advanced security and controls
  • resource scheduling
  • RMM integration
  • Dedicated support and onboarding

HaloPSA

Custom to start
ProfessionalCustom
  • Integrations
  • Standard support
  • contract billing
  • Analytics and reporting
EnterpriseCustom
  • Dedicated support and onboarding
  • CRM and quoting
  • Everything in Professional
  • Advanced security and controls

Total cost of ownership factors

Free planAutotask HaloPSA
Free trial to evaluateAutotask HaloPSA
Transparent published pricingAutotask HaloPSA
Public API (build vs. buy add-ons)Autotask HaloPSA

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

Autotask PSA vs HaloPSA: strengths and trade-offs

Autotask PSA

Pros

  • Free trial offered
  • Compliance: SOC 2
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

HaloPSA

Pros

  • Free trial offered
  • Compliance: SOC 2
  • Public API available

Cons

  • No free plan
  • Pricing is quote-based (less transparent)

Buyer Fit

Who should use Autotask PSA vs HaloPSA?

Startups

Either

Either keeps early-stage costs lowest with its entry tier.

Small businesses

Either

Either offers the most accessible pricing for lean teams.

Agencies

Either

Either connects to more tools for multi-client workflows.

Enterprises

Either

Either leads on compliance and breadth for complex needs.

Ecommerce

Either

Either integrates with more of the commerce stack.

SaaS companies

Either

Either is the more developer- and automation-friendly choice.

Integration overlap

Shared integrations (6)

Microsoft 365QuickBooksDattoNinjaOneKaseyaSlack

Only in Autotask PSA (0)

Only in HaloPSA (0)

Keep Exploring

Other alternatives worth considering

Similar it service management products buyers compare alongside Autotask PSA and HaloPSA.

ConnectWise PSA

ConnectWise PSA

Custom
Freshservice

Freshservice

$19/mo
ServiceNow

ServiceNow

Custom
Atera

Atera

$129/mo
More Autotask PSA alternatives →More HaloPSA alternatives →

Ask SIA which solution fits your business

SIA, Saaskart's AI buying assistant, weighs Autotask PSA and HaloPSA against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

Get a personalised recommendation

Autotask PSA vs HaloPSA, Frequently Asked Questions

What is the difference between Autotask PSA and HaloPSA?

Autotask PSA and HaloPSA are both IT Service Management solutions. Autotask PSA is rated 0.0/5 by 0 users, while HaloPSA is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

Which is better, Autotask PSA or HaloPSA?

Based on user ratings, Autotask PSA scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

Which is cheaper, Autotask PSA or HaloPSA?

Both products have custom pricing. We recommend contacting both vendors for a quote tailored to your team size.

Does Autotask PSA or HaloPSA have a free plan?

Neither Autotask PSA nor HaloPSA currently offers a free plan, but Autotask PSA provides a free trial.

Can I switch from Autotask PSA to HaloPSA?

Switching between Autotask PSA and HaloPSA is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

Who should use Autotask PSA vs HaloPSA?

Autotask PSA is best suited for teams that prioritise enterprise features. HaloPSA works well for teams needing advanced capabilities.

Our Verdict

The bottom line on Autotask PSA vs HaloPSA

Best Overall

Either

It's a tie balances user satisfaction and proven adoption.

Best for Startups

Either

It's a tie has the friendliest entry point for new teams.

Best for Enterprise

Either

It's a tie leads on compliance and feature breadth.

Best Value

Either

It's a tie delivers the lowest cost to get started.

Best AI Features

Either

Comparable AI capabilities on both sides.

Highest Rated

Either

Both earn equal user ratings.

Ready to decide between Autotask PSA and HaloPSA?

Visit Autotask PSA Visit HaloPSA Ask SIA
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