Agile CRM vs Bitrix24: Which CRM Software Is Better in 2026?
Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction — side by side, with no marketing spin.
The Short Answer
Agile CRM vs Bitrix24, in 15 seconds
Choose Agile CRM if…
- You want deeper AI and automation features
- You need the broader feature set
Choose Bitrix24 if…
- You have strict security & compliance needs
Head-to-Head Scorecard
How Agile CRM and Bitrix24 score
It's evenly matched — each leads on 2 of 9 measured dimensions.
- Even
Customer Rating
Average score from verified user reviews
AgileNo reviewsBitrix24No reviews - Even
Review Volume
Number of verified reviews — a proxy for adoption
Agile0Bitrix240 - Even
Entry Pricing
Lowest published starting price (free plan = lowest)
Agile$9/moBitrix24$0/mo - Even
Free Access
Availability of a free plan and/or free trial
AgileFree plan + trialBitrix24Free plan + trial - Even
Integrations
Number of listed third-party integrations
Agile6Bitrix246 - Agile CRM
Features
Number of listed product capabilities
Agile16Bitrix246 - Agile CRM
AI Features
Capabilities mentioning AI, automation or ML
Agile2Bitrix241 - Bitrix24
Security & Compliance
Number of listed compliance certifications
Agile1Bitrix242 - Bitrix24
Platforms & Deployment
Supported platforms and deployment options
Agile4Bitrix247
Feature Comparison
Agile CRM vs Bitrix24 feature breakdown
Search or filter the full feature matrix — core features, AI, integrations, APIs, security and compliance.
Agile CRM
Bitrix24Pricing Comparison
Agile CRM vs Bitrix24 pricing
Entry pricing, plan tiers and the cost factors that shape total cost of ownership.
Agile CRM
$9/mo to start- 1,000 contacts
- Deals & tasks
- Email tracking
- 10,000 contacts
- Marketing automation
- Email campaigns
- 50,000 contacts
- Mobile marketing
- Advanced automation
- Unlimited contacts
- Access controls
- Dedicated account rep
Bitrix24
$0/mo to start- CRM & tasks
- Online storage (5 GB)
- Contact center basics
- CRM automation
- Online store
- 24 GB storage
- Marketing automation
- Document management
- 100 GB storage
- Sales intelligence
- Automation rules
- 1 TB storage
Total cost of ownership factors
Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.
Pros & Cons
Agile CRM vs Bitrix24: strengths and trade-offs
Agile CRM
Pros
- Free plan available
- Free trial offered
- Compliance: GDPR
- Stronger AI / automation features
- Public API available
Cons
- Higher starting price ($9/mo)
Bitrix24
Pros
- Free plan available
- Free trial offered
- Lower starting price ($0/mo)
- Compliance: GDPR, ISO 27001
- Public API available
Cons
Buyer Fit
Who should use Agile CRM vs Bitrix24?
Startups
Either
Either keeps early-stage costs lowest with its entry tier.
Small businesses
Either
Either offers the most accessible pricing for lean teams.
Agencies
Agile CRM
Agile CRM connects to more tools for multi-client workflows.
Enterprises
Bitrix24
Bitrix24 leads on compliance and breadth for complex needs.
Ecommerce
Agile CRM
Agile CRM integrates with more of the commerce stack.
SaaS companies
Agile CRM
Agile CRM is the more developer- and automation-friendly choice.
Integration overlap
Shared integrations (3)
Only in Agile CRM (3)
Only in Bitrix24 (3)
Keep Exploring
Other alternatives worth considering
Similar crm software products buyers compare alongside Agile CRM and Bitrix24.
Ask SIA which solution fits your business
SIA, Saaskart's AI buying assistant, weighs Agile CRM and Bitrix24 against your team size, budget, integrations and compliance needs — then recommends the right fit and the questions to ask each vendor.
Get a personalised recommendationAgile CRM vs Bitrix24 — Frequently Asked Questions
What is the difference between Agile CRM and Bitrix24?
Agile CRM and Bitrix24 are both CRM Software solutions. Agile CRM is rated 0.0/5 by 0 users, while Bitrix24 is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.
Which is better, Agile CRM or Bitrix24?
Based on user ratings, Agile CRM scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.
Which is cheaper, Agile CRM or Bitrix24?
Bitrix24 is the more affordable option, starting at $0/month.
Does Agile CRM or Bitrix24 have a free plan?
Agile CRM offers a free plan. does not have a free tier but does offer a free trial.
Can I switch from Agile CRM to Bitrix24?
Switching between Agile CRM and Bitrix24 is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.
Who should use Agile CRM vs Bitrix24?
Agile CRM is best suited for teams that prioritise enterprise features. Bitrix24 works well for teams looking to start free and scale.
Our Verdict
The bottom line on Agile CRM vs Bitrix24
Best Overall
Either
It's a tie balances user satisfaction and proven adoption.
Best for Startups
Either
It's a tie has the friendliest entry point for new teams.
Best for Enterprise
Bitrix24
Bitrix24 leads on compliance and feature breadth.
Best Value
Either
It's a tie delivers the lowest cost to get started.
Best AI Features
Agile CRM
Agile CRM ships more AI and automation.
Highest Rated
Either
Both earn equal user ratings.