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New Relic vs Sematext Cloud: Which App Performance Monitoring Is Better in 2026?

Compare pricing, features, integrations, verified reviews, AI capabilities, security, and customer satisfaction, side by side, with no marketing spin.

Leads 3/9
Rating
,
Reviews
0
From
$0/mo

in App Performance Monitoring

Rating
,
Reviews
0
From
Free

in Monitoring & Observability

The Short Answer

New Relic vs Sematext Cloud, in 15 seconds

Choose New Relic if…

  • You depend on a broad integration ecosystem
  • You have strict security & compliance needs
  • You need the broader feature set

Choose Sematext Cloud if…

  • You prefer Sematext Cloud's approach and ecosystem

Head-to-Head Scorecard

How New Relic and Sematext Cloud score

New Relic leads on 3 of 9 measured dimensions.

  • Customer Rating

    Average score from verified user reviews

    Even
    New
    No reviews
    Sematext
    No reviews
  • Review Volume

    Number of verified reviews, a proxy for adoption

    Even
    New
    0
    Sematext
    0
  • Entry Pricing

    Lowest published starting price (free plan = lowest)

    Even
    New
    $0/mo
    Sematext
    Free
  • Free Access

    Availability of a free plan and/or free trial

    Even
    New
    Free plan + trial
    Sematext
    Free plan + trial
  • Integrations

    Number of listed third-party integrations

    New Relic
    New
    10
    Sematext
    6
  • Features

    Number of listed product capabilities

    New Relic
    New
    12
    Sematext
    6
  • AI Features

    Capabilities mentioning AI, automation or ML

    Even
    New
    ,
    Sematext
    ,
  • Security & Compliance

    Number of listed compliance certifications

    New Relic
    New
    5
    Sematext
    2
  • Platforms & Deployment

    Supported platforms and deployment options

    Sematext Cloud
    New
    3
    Sematext
    4

Feature Comparison

New Relic vs Sematext Cloud feature breakdown

Search or filter the full feature matrix, core features, AI, integrations, APIs, security and compliance.

New Relic
Sematext Cloud
Overview
User rating
,
,
Pricing model
Consumption (data + users)
USAGE_BASED
Starting price
$0/mo
Free
Free version
Free trial
Features
Key capabilities
Application performance monitoring (APM)Infrastructure monitoringLog managementBrowser and mobile monitoringSyntheticsDistributed tracing+6
Infrastructure monitoringApplication performance monitoringLog managementDistributed tracingReal user & synthetic monitoringAlerting
AI features
,
,
Integrations & API
Integrations
AWSAzureGCPKubernetesDockerPagerDuty+4
KubernetesDockerElasticsearchAWSSlackPagerDuty
Public API
Platforms
Deployment
CloudSaaS
CloudOn-Premise
Platforms
Web
WebAPI
Mobile support
Security & Compliance
Compliance
SOC 2ISO 27001GDPRHIPAAFedRAMP
SOC 2 Type IIGDPR
Vendor
Company
,
,
Verified
Founded
,
2007
Headquarters
,
Brooklyn, New York, USA

Pricing Comparison

New Relic vs Sematext Cloud pricing

Entry pricing, plan tiers and the cost factors that shape total cost of ownership.

New Relic

$0/mo to start
FreeFree
  • 100 GB data ingest/month
  • 1 full-platform user
  • Unlimited basic users
  • All 50+ capabilities
Standard$99/month
  • Up to 5 full-platform users
  • Core users $49 each
  • APM and infrastructure
  • Standard support
ProCustom
  • Unlimited full-platform users
  • Advanced alerting and AIOps
  • Higher data volumes
  • SSO
EnterpriseCustom
  • Advanced security and governance
  • FedRAMP option
  • Data residency
  • Dedicated support

Sematext Cloud

Free to start
FreeFree
  • Basic monitoring
  • Limited log retention
  • Dashboards
  • Alerts
Pay-as-you-goCustom
  • Infrastructure & APM
  • Log management
  • Tracing
  • Synthetics & RUM

Total cost of ownership factors

Free planNew Sematext
Free trial to evaluateNew Sematext
Transparent published pricingNew Sematext
Public API (build vs. buy add-ons)New Sematext

Beyond list price, factor in implementation, training, add-ons and per-seat scaling when estimating total cost of ownership.

Pros & Cons

New Relic vs Sematext Cloud: strengths and trade-offs

New Relic

Pros

  • Free plan available
  • Free trial offered
  • Broad integration ecosystem (10)
  • Compliance: SOC 2, ISO 27001, GDPR
  • Public API available

Cons

    Sematext Cloud

    Pros

    • Free plan available
    • Free trial offered
    • Compliance: SOC 2 Type II, GDPR
    • Public API available

    Cons

    • Fewer native integrations than the alternative

    Buyer Fit

    Who should use New Relic vs Sematext Cloud?

    Startups

    Either

    Either keeps early-stage costs lowest with its entry tier.

    Small businesses

    Either

    Either offers the most accessible pricing for lean teams.

    Agencies

    New Relic

    New Relic connects to more tools for multi-client workflows.

    Enterprises

    New Relic

    New Relic leads on compliance and breadth for complex needs.

    Ecommerce

    New Relic

    New Relic integrates with more of the commerce stack.

    SaaS companies

    New Relic

    New Relic is the more developer- and automation-friendly choice.

    Integration overlap

    Shared integrations (5)

    AWSKubernetesDockerPagerDutySlack

    Only in New Relic (5)

    AzureGCPTerraformJiraGitHub

    Only in Sematext Cloud (1)

    Elasticsearch

    Keep Exploring

    Other alternatives worth considering

    Similar app performance monitoring products buyers compare alongside New Relic and Sematext Cloud.

    Ask SIA which solution fits your business

    SIA, Saaskart's AI buying assistant, weighs New Relic and Sematext Cloud against your team size, budget, integrations and compliance needs, then recommends the right fit and the questions to ask each vendor.

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    New Relic vs Sematext Cloud, Frequently Asked Questions

    What is the difference between New Relic and Sematext Cloud?

    New Relic and Sematext Cloud are both App Performance Monitoring solutions. New Relic is rated 0.0/5 by 0 users, while Sematext Cloud is rated 0.0/5 by 0 users. The main differences lie in pricing, features, and target audience.

    Which is better, New Relic or Sematext Cloud?

    Based on user ratings, New Relic scores higher at 0.0/5. The best choice depends on your team size, budget, and specific requirements.

    Which is cheaper, New Relic or Sematext Cloud?

    New Relic is the more affordable option, starting at $0/month.

    Does New Relic or Sematext Cloud have a free plan?

    New Relic offers a free plan. does not have a free tier but does offer a free trial.

    Can I switch from New Relic to Sematext Cloud?

    Switching between New Relic and Sematext Cloud is possible. Both support data export. Check integration compatibility and plan for data migration to minimise disruption to your team.

    Who should use New Relic vs Sematext Cloud?

    New Relic is best suited for teams that prioritise enterprise features. Sematext Cloud works well for teams looking to start free and scale.

    Our Verdict

    The bottom line on New Relic vs Sematext Cloud

    Best Overall

    Either

    It's a tie balances user satisfaction and proven adoption.

    Best for Startups

    Either

    It's a tie has the friendliest entry point for new teams.

    Best for Enterprise

    New Relic

    New Relic leads on compliance and feature breadth.

    Best Value

    Either

    It's a tie delivers the lowest cost to get started.

    Best AI Features

    Either

    Comparable AI capabilities on both sides.

    Highest Rated

    Either

    Both earn equal user ratings.

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