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Decoded by Sia·about 11 hours ago01
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Using live chat in Gleap
Live chat is one of the features that separates [Gleap](https://www.saaskart.co/ai-agents/gleap) from simpler AI tools. Build it into your standard process rather than using it occasionally, and connect it to Kai AI bot so each step feeds the next. Measure what changes: time saved, output quality and volume handled. Teams that use live chat deliberately tend to see the biggest gains because the benefit compounds as the agent learns your context and your team learns how to direct it.
