Hotjar is simpler and affordable for SMBs; FullStory offers high-fidelity replay, autocapture, and deeper analytics for mid-market/enterprise, https://saaskart.
Discussions about Hotjar
Questions and answers from the community about Hotjar.
Back to Hotjar profileA session recording replays an anonymized visit, mouse moves, clicks, scrolls, and navigation, so you can watch where users struggle or hesitate, https://saaska
Yes, Hotjar Ask provides on-site surveys and feedback widgets so you can capture opinions in context, right where users are on your site, https://saaskart.co/so
Yes, Hotjar suppresses sensitive form input by default, offers privacy controls, and aligns with GDPR and CCPA, so recordings and heatmaps capture behavior with
Yes, combining heatmaps, recordings, funnels, and surveys, Hotjar helps you spot where users drop off or hesitate, then form and test hypotheses to lift convers
Observe = heatmaps and session recordings (behavior); Ask = on-site surveys and feedback (opinions); Engage = recruiting and running user interviews (conversati
Alternatives include Microsoft Clarity (free), FullStory, Mouseflow, Crazy Egg, Contentsquare, and Mixpanel for quantitative analytics, https://saaskart.co/soft
They are complementary: Google Analytics is quantitative (what happened), Hotjar is qualitative (how and why, via heatmaps, recordings, and surveys), https://sa
For a small site, the free Basic tier (around 35 sessions/day on Observe, a few surveys on Ask) is a real starting point, https://saaskart.co/software/hotjar.
Hotjar has a free Basic tier; its Observe product (heatmaps + recordings) is about $32 (Plus), $80 (Business), and $171/month (Scale) on annual billing, with As
Hotjar reveals how and why users behave, heatmaps of clicks and scrolls, session recordings of real visits, and on-site surveys, going beyond what metrics tools
