Discussions about LiveChat

Yes, LiveChat runs post-chat CSAT surveys and reports on chat volume, agent performance, and sales attribution, with data export on higher plans, https://saaska

Crisp leans into an affordable all-in-one inbox with a generous entry tier, while LiveChat offers a more refined agent workflow and sales tracking, https://saas

LiveChat has run since 2002 and is known for uptime, agent groups, routing, and staffing prediction on higher tiers to keep queues moving at volume, https://saa

Yes, LiveChat has 200+ marketplace integrations including Shopify, HubSpot, Salesforce, Mailchimp, and WordPress, plus an open API and Developer Platform, https

Yes, the traffic view lists live visitors with the pages viewed, source, and location, so agents can start proactive chats with high-intent visitors, https://sa

Tidio bundles chatbots and free tiers aimed at small stores, while LiveChat is a more polished, sales-oriented agent app with deeper reporting, https://saaskart

LiveChat itself handles canned responses and routing, while full automation comes from ChatBot, a separate product in the same Text suite that hands off to huma

LiveChat bills per agent per month: Starter $19, Team $41, and Business $79 on annual billing, with a custom Enterprise tier and a 14-day free trial, https://sa

Both, LiveChat has a built-in sales tracker that attributes revenue to chats, real-time visitor lists, and targeted greetings that trigger on behavior or URL, h

Yes, LiveChat unifies website chat, WhatsApp, Facebook Messenger, Apple Messages for Business, email, and SMS into one agent inbox, so replies to every channel