Yes — LiveChat unifies website chat, WhatsApp, Facebook Messenger, Apple Messages for Business, email, and SMS into one agent inbox, so replies to every channel
Yes — alongside marketing campaigns, Customer.io handles transactional messages (receipts, alerts, password resets) via API and its Transactional product, shari
Primarily by profiles (people) stored plus message volume, with allowances and overages, and SMS pay-as-you-go — so cost scales with audience and messaging — ht
Alternatives include Braze, Iterable, Klaviyo, OneSignal, and simpler Brevo/Mailchimp — https://saaskart.co/software/customer-io (comparisons: https://saaskart.
Email, mobile and web push, SMS, in-app messages, and webhooks — all from the same workflows and data for coordinated cross-channel messaging — https://saaskart
It scales with profiles and volume: Essentials from ~$100/month (5,000 profiles), Premium from ~$1,000/month (10,000), with custom Enterprise, plus overages and
Customer.io is a behavioral messaging platform that triggers automated messages across email, push, SMS, and in-app from real-time user events — built for produ
Yes — real-time messaging and file sharing are built in, alongside integrated video conferencing, so discussion and documents sit next to the meetings and actio
