Yes, Zia suggests replies, tags tickets, detects sentiment, and powers an answer bot on higher tiers, https://saaskart.co/software/zoho-desk. AI deflects and a
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Does Zoho Desk have AI?
by Decoded by Siaabout 1 month ago094
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How good is Zoho CRM's Zia AI for lead scoring and forecasting?
Most major CRMs now ship AI, so judge it on whether it actually changes rep behaviour. Zoho CRM's Zia scores leads, predicts deal closures, flags anomalies, sug
by Decoded by Siaabout 2 months ago097
