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Simple knowledge base software
HelpDocs is knowledge base software software offering a lightweight knowledge base tool for help centers with search, analytics and integrations. Founded in 2015 and based in London, United Kingdom, HelpDocs helps small support teams work more efficiently and achieve better outcomes.
HelpDocs is built for small support teams. It suits teams that want fast help center setup without spreadsheets and disconnected tools.
Compared with alternatives like Helpjuice, HelpDocs differentiates on fast help center setup. Pricing is quote-based and scoped to your usage and team size.
Pricing Model
Quote-based
Starting Price
Contact vendor
Free Options
Free trial
Core HelpDocs for growing teams. Contact for a quote.
Advanced HelpDocs for larger organizations. Contact for a quote.
| Feature | Professional Popular | Enterprise |
|---|---|---|
| fast help center setup | , | |
| instant search | , | |
| Integrations | , | |
| Analytics and reporting | , | |
| Standard support | , | |
| Everything in Professional | , | |
| analytics | , | |
| integrations with support tools | , | |
| Advanced security and controls | , | |
| Dedicated support and onboarding | , |
CRM
Communication
Storage
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API Types
SDK Availability
Verify SDK availability in vendor's documentation.
Developer Features
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Compliance Standards
SOC 2 Type II
EnterpriseISO 27001
EnterpriseGDPR Compliant
GlobalHIPAA
HealthcarePCI DSS
FinanceCCPA
PrivacyFedRAMP
GovernmentCSA STAR
CloudDeployment & Data
Data Residency Options
Verify with vendor for your specific region requirements.
The AI-powered knowledge base platform.
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